Frequently Asked Questions:
Q: How do I check order status?
A: Please contact us to look up your order. In case your order has shipped you will be sent a shipping confirmation e-mail with the tracking # and shipper name for your use.
Q: How do I contact you?
By email:
info@conductorbarsystems.com
By standard mail:
ConductorBarSystems.com
4437 South 139th Street
Omaha, NE 68137
By phone:
1-866-644-7071 (between 9 a.m. and 4 p.m. CST)
Q: What is you shipping policy?
A: Parts orders are usually shipped within 24-48 hours after receipt of order. Complete systems are usually shipped within 7 business days.
Q: What is your Return policy?
A: ConductorBarSystems.com guarantees your satisfaction. If within 30 days after receipt of your order you would like to return your purchase, you can do so for a full refund. If the return is due to the customer's change of mind and ConductorBarSystems.com is not at fault, the shipping costs for the return will be the responsibility of the customer. After receipt of all products in our warehouse, ConductorBarSystems.com will issue a refund to the customer.
Please call to inquire about return address and obtain approval authorization. Returns without prior approval will not be accepted.
Q: Can I cancel my order?
A:Cancellations are permitted prior to order shipping. Please contact ConductorBarSystems directly (not by e-mail) to cancel your order. We will make every attempt to do so prior to shipment. Special order items are not cancellable. If in doubt, inquire at the time of order if products can be returned.
Q: Where do I send my return?
A: Call to inquire about return address and obtain approval authorization. Returns without prior approval will not be accepted.